Return

  • All our products have a 30-Day Money Back Guarantee, and all items purchased within 30 days can be returned for a refund. Executive rewards members have a 60-Day Money Back Guarantee.
  • Products are unable to be exchanged. However, you are able to return the unwanted item(s) for a refund and place a new order for the desired item(s).
  • Must include a valid original purchase order number from Gkmars.com. Purchases made outside of gkmars.com must contact respective seller for returns.
  • Returned products must be in their original packaging without any missing contents.
  • Customer will be given a Product Refund—shipping & handling fees will NOT be refunded.
  • If you are not using our pre-paid shipping label, we suggest adding a tracking number/delivery confirmation on returned packages to ensure your return is received. GKEEMARS is not liable for lost or stolen return packages during transit/delivery.
  • The prepaid return label is not available for international returns.

        * Promotional Gift Items: All promotional gift items are not eligible for Returns, Exchanges, or Warranties.

        * Bundle Items: To receive a refund, you must return all items within the bundle. Whatever discounted bundled items are not returned, will convert into a full price purchase, and the order will be refunded accordingly.